We take your privacy very seriously and are committed to protecting your personal data. We will never collect personal data without your explicit consent, and we will not sell your data to third parties.
WHAT DATA DO WE COLLECT AND WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We do not store bank details that you have given to purchase our items. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Our website has been bank encrypted for security.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees,
agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Please note that we may keep hold of some of your information after you have closed your account, only to meet legal requirements and as part of our financial records for tax inspection purposes.
WHAT ARE YOUR DATA PROTECTION RIGHTS?
We would like to make you fully aware of all your data protection rights. Every user is entitled to the following:
The right to rectification – You have the right to request that Phelans Jewellers correct any information you believe is inaccurate. You may also have the right to request Phelans Jewellers complete information you believe is incomplete.
The right to erasure – You have the right to request that Phelans Jewellers erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Phelans Jewellers restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have to object to Phelans Jewellers processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Phelans Jewellers transfer data that we have collected to another organization, or directly to you, under certain conditions.
- Keeping you signed in
- Understanding how you use our website – eg. What language your prefer and location you are in.
- Advertising – Phelans uses these cookies to collect information about your browser, device and your IP address. Phelans Jewellers sometimes shares some limite aspects of this data with your third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown our advertising based on your browsing patterns on our website.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If a complaints decision is taken to court, the decision of the court is final.