Privacy Policy

PRIVACY STATEMENT

Phelans Jewellers Ltd is responsible for the collection and use of your personal data. If you have any questions about this privacy notice or our data protection practices please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at 14a Crown Walk, thecentre:mk, Milton Keynes, MK9 3AH.

This privacy policy document provides information on how Phelans Jewellers collects and processes your personal data when you visit our website to sign up for a newsletter, purchase a product or interact with us on social media.

We take your privacy very seriously and are committed to protecting your personal data. We will never collect personal data without your explicit consent, and we will not sell your data to third parties.

WHAT DATA DO WE COLLECT AND WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We do not store bank details that you have given to purchase our items. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

THIRD-PARTY SERVICES

We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Our website has been bank encrypted for security.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees,
agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Please note that we may keep hold of some of your information after you have closed your account, only to meet legal requirements and as part of our financial records for tax inspection purposes.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

We would like to make you fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Phelans Jewellers for copies of your personal data. You can ask at any time about what data we hold for you as an individual by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will send you a report of the data we have.

The right to rectification – You have the right to request that Phelans Jewellers correct any information you believe is inaccurate. You may also have the right to request Phelans Jewellers complete information you believe is incomplete.

The right to erasure – You have the right to request that Phelans Jewellers erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Phelans Jewellers restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have to object to Phelans Jewellers processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Phelans Jewellers transfer data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us: Phelans Jewellers, 14a Crown Walk, thecentre:mk, Milton Keynes, MK9 3AH.

COOKIES

Web browsers automatically accept cookies but you can set your browser to decline them, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Phelans Jewellers uses cookies in a range of ways to improve your experience on our website including:

  • Keeping you signed in
  • Understanding how you use our website – eg. What language your prefer and location you are in.
  • Advertising – Phelans uses these cookies to collect information about your browser, device and your IP address. Phelans Jewellers sometimes shares some limite aspects of this data with your third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown our advertising based on your browsing patterns on our website.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at: Phelans Jewellers Ltd, 14a Crown Walk, Milton Keynes, Buckinghamshire, MK9 3AH.
If a complaints decision is taken to court, the decision of the court is final.

Phelans JewellersDemo

Phelans Jewellers
14A The Centre
Crown Walk
Milton Keynes
MK9 3AH

Telephone: 01908 694488
Email: info@phelansjewellers.com